Contacts

Retail services (Franchising Center)
Technical support
Home software sales department
Logistic Center
1C:Training Center No. 1
1C:Training Center No. 3
Email

Mailing address: Moscow, Russia, 123056, post office box 64.

Retail services (Franchising Center)

Address: Moscow, Seleznevskaya st. 21
Working hours: 9.30 a.m.-6 p.m. (Monday-Friday)
Phone: +7 (495) 737-92-57 * (multi-channel)
Fax: +7 (495) 681-44-07 *

Directions: Take the subway to Dostoevskaya station, after the glass doors turn left, then the nearest exit to the left to Seleznevskaya st. (about 2 minutes walk).

Directions (map)

Technical support

1C Company provides support to 1C:Enterprise users, developers and partners through a community forum. They can also submit a support ticket to 1C Company from their personal accounts at 1c-dn.com. If users or developers cannot resolve their issues, they can contact 1C Company by email: int@1c.com.

For more information, see Support.

Home software sales department

Address: Moscow, Schipok st. 22, building 1
Directions: Take the subway to Paveletskaya station, take Dubininskaya st. till the intersection with Schipok st., or take the subway to Serpukhovskaya station and then take Schipok st.
Working hours: 9.30 a.m.-6 p.m. (Monday-Friday)
Phone: +7 (495) 644-3333 * 

 

Logistic Center

Address: Moscow, Klary Tsetkin st. 26a
Phone: +7 (495) 450-62-74

 

1C:Training Center No. 1

Address: Moscow, Dmitrovskoe highway 9
Directions: Take the subway to Timiryazevskaya station
Working hours: 9.30 a.m.-10 p.m. (Monday-Friday)
Phone: +7 (495) 688-90-02 *
Fax: +7 (495) 688-90-02 *
Email: uc@1c.ru

1C:Training Center No. 3

Address: Moscow, 3rd Samotechny per. 23
Directions: Take the subway to Novoslobodskaya or Dostoevskaya station
Working hours: 9.30 a.m.-7 p.m. (Monday and Thursday)
9.30 a.m.-6 p.m. (Tuesday, Wednesday, and Friday)
Phone: +7 (495) 253-59-02 *
Fax: +7 (495) 253-09-66 *
Email: uc3@1c.ru
 

Email

CIS: 1c@1c.ru
International: int@1c.com

Note: * if telephone numbers change, new numbers will be provided on the 1C web site and on ITS CDs.

1C:Enterprise Developer's Community