1C:Enterprise 8.3. User Manual. Taxi interface. Chapter 9. Getting Help

1C:Enterprise 8.3. User Manual. Taxi Interface. Contents


The help content can be used to obtain information on 1C:Enterprise system and specific objects and modes (Help menu item or F1 key). The main menu includes the Help submenu.

When you open help from a specific mode, the help section is displayed that corresponds to the current run mode. The Contents menu item and Shift + F1 keyboard shortcut are intended to open the general help table of content.


Help window consists of two parts. The upper part includes a toolbar used to navigate and search for information. The help contents are shown under the toolbar.

If the text does not completely fit in the window, scroll bars will appear to the right and below the window that can be used to display the invisible parts.

Fig. 181. Help window

In the top part of the window, under the heading, a toolbar is located containing the buttons for navigating through topics.

9.1.1. Viewing Help Information

To find the required topic, you can use the table of contents. In the Help window, select the Contents button.

The left portion of the window will display a tree of topics.

Fig. 182. Help content

The tree of help topics is generated automatically and includes system help and configuration help. Help may contain guidelines on working with specific sections of the program.

For convenient viewing, you can expand or collapse the tree or individual branches.

+ (plus) icon in the branch node indicates that this branch can be expanded. To do so, it is sufficient to click the icon or double-click the name of the topic next to the icon. The next level of the branch will be opened for viewing, and the + (plus) icon will be changed into - (minus). To collapse tree branch, click the - (minus) icon.

In order to expand all the tree branches at once, select the root topic name with your keyboard or mouse and press * (gray asterisk) key located on the number pad.

The first level of the tree includes section names.

By expanding branches of the topic tree one by one, you can go to the description of a specific data item.

To navigate through the topics, you can use the topic tree or the control panel buttons in the Help window.

To view the text of a specific topic, select the topic name in the tree with your mouse or arrow keys on your keyboard and press Enter. The viewing window will display the text of the selected topic.

To navigate through the description text, you can use arrow keys or the Page Down and Page Down keys.

For a large amount of text, the scroll bars to the right and below the window can be used to move to display the unseen portions of the description.

The buttons in the Help window toolbar allow you to quickly move from one topic to another.

Fig. 183. Help window toolbar

The Move to next element button is intended to open the succeeding topic. In the topic tree, the corresponding branch will be opened, and the highlighting will move along the topic titles, showing the current location in the tree. To go to the preceding topic, use the Move to previous element button.

If you need to abort loading of a help page in the process of operation, you can do so with the Abort page loading command.

When a topic with the description of the 1C:Enterprise script element has been found and the help window is open, use the Find current element in the tree button in the command bar to search for the topic in the tree.

If you select multiple pages for viewing, you can use the Go forward and Go back commands to return to the previously viewed pages.

The program saves the history of help topics viewed. To return to the previously viewed topic or to move to the next viewed topic in the history, select the movement history buttons.

9.1.2. Searching for Help Information

There are several ways of searching for help content, as described below.

Search by index. The Help window allows you to search for help content by index. In the toolbar, select the Index button. The left portion of the window will display the help topics index.

Fig. 184. Opening Help index

In the top row, there is an text box used to type the topic name. A sorted list of topics is located below. Begin typing the topic name. As you type, the topic title with the first characters matching those being typed will be highlighted.

If the desired topic is found, press Enter. In the Help window, the help contents for the given topic will be displayed.

If there are multiple descriptions for this topic in the help content, a list of these descriptions will be displayed in the Select topic window (see fig. 185).

Select the desired chapter and click Show.


You can also use the keyboard shortcut Alt + Shift + F1 to open help index.

Search in help. To find topics containing a specified string, select Help – Search help. A window will be displayed allowing you to search using random description text. The upper part contains a field to enter the search string and a field containing the list of description topics found.

Fig. 185. Help content selection

To begin the search, start typing the text. While you are typing, the system searches for topics where the entered text is present. Search is not case-sensitive; only whole words of the text are matched (unless the * operator is used), with morphology taken into account. Search operators can be used (see "Format of Search Expressions" on the page 161).

While you are typing, the program displays the list of corresponding topics. If the entered text is not found anywhere, the program displays appropriate message under the text box (see fig. 186).

When you open a topic, the program shows the description in such a way that the first occurrence of the specified text is visible.

To view a topic, select it from the list and press Enter. The description of the selected topic will be shown in the nearby field.


You can also use the keyboard shortcut Alt + F1 to search in help.

The list of operators used to perform a search in Help is provided in "Format of Search Expressions" on page 161.

Fig. 186. Search in the Help system

9.1.3. Printing Descriptions

To print any topic description:

„ In the description window select the topic to be printed and click anywhere in the text for an insertion point to be displayed.

„ Highlight the required text and copy it to the clipboard.

„ Paste the copied text to any text editor and print it.


The About 1C:Enterprise window is opened using Help – About item of the main menu or by clicking the i button in the system commands area.

Fig. 187. Opening "About 1C:Enterprise" window

This window displays general information about the 1C:Enterprise system and specifications for launching the system.

Fig. 188. "About 1C:Enterprise" window

The window displays the following data:

„ Information on the current 1C:Enterprise version.

„ Information on the configuration you are currently working with (name and configuration version).

„ Information on the infobase the user is currently working with:

infobase name as defined in the infobase list of the 1C:Enterprise startup dialog;

database format (format for saving information): file or client/server;

the directory that contains the infobase and the information on infobase regional settings;

„ Application (run mode: Thick client, Thin client, and Web client). Also displayed are connection speed and data compression mode (without compression, compression: normal, compression: enhanced).

„ The name of the user currently working with the program. If the current user’s full name is specified and it does not match the short name, the current user’s name is shown in the format Short name; Full name.

„ The data on infobase and session localization.

„ Clicking the Information for technical support hyperlink displays an error log in a new window. For more details on an error log see page 134.

You can copy the information displayed in the window to the clipboard using a context menu command.

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